About Me
Hello,
We are a family-owned courier brokerage firm.
We offer a premium delivery service via world-renowned courier companies such as DHL, UPS and TNT. Apart from this, we also offer discounted shipping prices via Airlines and Sea-Freight companies.
Customer Services-
Monday to Thursday - 8:00am to 4:00pm
Friday 8:00am and 1:00pm. Please expect delayed responses to your emails beyond these times
Important Terms and Conditions-
1) As your contract would be with us, you are solely bound by our Terms and Conditions of business and any differences in the Terms of business of our various delivery partners would not apply to you.
2) If it is discovered later on during the booking process after a bid has been accepted that your boxes contain an item on our Prohibited or Restricted items list, we reserve the right to cancel the job and cannot be held liable for losses of any nature that you may have to incur due to this. If a parcel has been collected from you and after security scanning at the depot it is discovered to contain Dangerous Goods, the package may be disposed off with no liability being accepted. NO LIQUIDS OR HUMAN REMAINS ACCEPTED ON OUR SERVICE
3) If your parcel has been lost or damaged in transit, please contact us immediately via email. All claims for Loss/Damage of goods are carried out in accordance with our Terms and conditions of business. If any of our delivery partners are contacted directly without our authorization, we reserve the right to dismiss any claims placed with us and we would not be able to assist at a later stage.
4) All pickups/deliveries are from/to the Ground Floor(Kerbside) of the premises only. The courier is not liable to load/unload the boxes for you. He may help with this but please bare in mind that you might have to do it on your own.
5) Any job cancellation requests made by the customer before a pickup has been agreed will enjoy a refund of 50% of the funds paid to us. If a cancellation is requested once a pickup date has been booked in or after a pickup has been attempted, we would regrettably not be able to offer any refunds in this case.
6) All Pickup and Delivery dates provided are non-guaranteed. We don't accept liability for unforeseen delays and hence cannot compensate for any corresponding losses faced.
Here at AnyVan, we recognise the importance of finding a reliable company hence the reason for the Certified Badge found on their profile page.
The other star ratings are all determined by the number of successful jobs with a compulsory minimum of 95% feedback:
- Bronze Certified = 20 - 70 successful jobs
- Silver Certified = 71 - 250 successful jobs
- Gold Certified = 250+ successful jobs
The purpose of this badge is to highlight our companies that have consistently given a good service to the benefit of our users.
Please note: This is by no means a guarantee of their future work however this is representative of the work done to date.
To become an Accredited transport provider we ask our users to present one of the following pieces of documentation to further verify themselves.
- Copy of Goods in Transit Insurance certificate
- Company Registration certificate (if applicable)
- UK VAT registration certificate (if applicable)
- Photocopy of Passport
- Drivers licence details
AnyVan Power Mover
Learn MoreHere at AnyVan, we recognise the importance of finding a reliable transport provider hence the reason for providing you with as much information as possible about each provider.
The purpose of the Power-Mover shield is to highlight our transport providers that have completed an outstanding number of jobs through our website.
A Power-Mover Shield indicates:
- 500+ jobs completed on the site
My Feedback
Job Description | Comment | Report | ||
---|---|---|---|---|
+ | Parcel 145x27x80cm - 17kg, Brighton to Torremolinos | Cust6602fa9096eaa 10/04/2024 |
Driver friendly and efficient. |
|
+ | 15 Boxes – medium, Bromley to Killygarry | Lucyleac 08/04/2024 |
Fantastic, hassle free service - thanks |
|
+ | Package, Rotterdam to Plymouth, Pl1 5Hw | Dlockefe 29/10/2023 |
I'm just another happy AnyVan customer |
|
+ | Storage removal job from Bournemouth to Vigo, Bournemouth to Vigo | Gltook 12/10/2023 |
Have left my boxes with storage guys |
|
+ | Box 67x33x36cm - 15kg, 5 Box 45x35x36cm - 10kg, 4 Box 34x25x26cm - 10kg, Toruń to Retford | Jsjephco 21/09/2023 |
To be fair, I had quick resonses from Anyvan and their contractor in the many times I, as a private individual with no relevant experience of this. I had many questions all answeredvery soon after. However, I only had one quote so I had to take it and I did not know it was being sub-contracted to DHL (whose operatives abroad are not very efficient and there are issues with DHL that are not known unless one deals with them regularly. I now have to recoup customs duties retrospectively on the goods entering the UK and I did not know about these (which should not have been taken anyway) until the very last moment when I contacted DHL Customs for the third time. I hope I do not have to go through this again. I cannot afford it anyway. |
|
+ | 2 Packaged item 100x100x10cm - 3kg, London to Hurden | Cust63f8f080188b6 10/08/2023 |
So helpful and efficient |
|
+ | 3 Box 457x457x762cm - 10kg, Box 1200x20x1000cm - 10kg, Other 500x400x650cm - 5kg, Glasgow to Elena | Cust636fc5691f3ca 27/01/2023 |
pick up was great - bang on time, friendly and quick! |
|
+ | 4 Box 53x53x53cm - 20kg, Parcel 53x53x53cm - 20kg, Packaged item 60x50x50cm - 20kg, Belfast to 45030 Province Of Rovigo | Finsabri 02/12/2022 |
Perfect in time, thank you so much |
|
+ | Half pallet, Spalding to Saint-Denis | Cust634d3c3c87f49 26/10/2022 |
fast , efficient and knowledgeable , good service , thanks. |
|
+ | Box 48x58x24cm - 22kg, Box 100x44x17cm - 7kg, Box 100x14x36cm - 8kg, Box 100x45x13cm - 6kg, Box 100x44x16cm - 5kg, Box 30x40x50cm - 23kg, Box 26x30x50cm - 17kg, Box 23x30x40cm - 13kg, Box 15x36x56cm - 8kg, Box 100x45x56cm - 6kg, Box 40x25x35cm - 7kg, Box , Aberdeen to Innsbruck | Ihave 23/10/2022 |
After accepting the quote, paper work for shipping to Austria was provided by email. This included the manifest with relevant codes. After giving dimensions and weights of items to be shipped, labels for each box were then provided. C_Van arranged for Fed Ex to ship my items and pick up/delivery went smoothly. All paperwork was correct and I did not need to pay taxes on my personal goods (after some back and forth with customs in Austria). All in all, everything went to plan. |
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Particulars
Feedback | 97% |
Jobs Completed | 5975 |
Insurance Cover | 1,000.00 £ |
Member Since | 148 months ago |
Payment Options | Visa cardMastercard |
My Vans
Last month | 6 months | 12 months | |
---|---|---|---|
+ | 2 | 3 | 6 |
/ | 0 | 0 | 0 |
- | 0 | 0 | 0 |
This company is a member of the AnyVan Association of Professional Removers
This company is a member of the AnyVan Association of Professional Car Transporters
This company is a member of the AnyVan Association of Professional Motorcycle Transporters
Repeat user who has posted a listing on AnyVan previously
19% greater chance of quote acceptance!
This is a mobile site user. They are more likely to be in a hurry - a realistic first bid may secure the job!
Repeat user who has accepted a quote on AnyVan previously
60% greater chance of quote acceptance!
User who is in communication with the AnyVan Team
Greater chance of quote acceptance!
This transport provider is currently available today! We highly recommend sending them a message to see if they can undertake your job if it’s urgent.
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