Job Comment Report
+ A three seater leather sofa with footstool, London to London Tor123 Completed over 250 jobs + minimum 95% positive feedback AnyVan Accredited (278) 01/10/2013

great customer vince

- Collect & deliver a large rug, weighing around 40kg., Glasgow to Swansea Iccnic Completed over 120 jobs + minimum 95% positive feedback AnyVan Accredited (228) 11/01/2013

Customer was requesting a same day timed / dated service from Glasgow to Swansea at a budget part load rate, under £40.00 was the figure due to us upon completion. Explained that for £40.00 no courier would collect and make same day delivery at a time of their choice, and that the service booked was a part load service that would fit in with our core same day service. Advised the customer that she had also only booked one job, and although we could carry out the second job, there would be an additional cost. Responded to all emails out of office hours, even when very late at night. The customer was also offered advise on how to re-claim the deposit payment that was paid to Anyvan at the time of booking, but chose instead to leave negative feedback. very hard person to reason with, but we are still willing to service the booking or assist in the refund procedure. We have been trading since 1989 and are very well respected within the industry. Regards, Nicholas

/ Leather Corner Sofa three Pieces, Llanishen to Swansea Johndie (94) 20/06/2012

very pleasent customer hope to hear from again thank you

Reputation - Philipp27 (5)

AnyVan Customer Loyalty Recognition:

Here at AnyVan, we realise the importance of recognising our best and most valued users. We have issued 4 different levels of user as stated below:

A Green AnyVan Multi User - 5+ Jobs Multi User rating indicates:

Over 5 successful jobs completed on the site

AnyVan Multi User - 5+ Jobs

The other customer ratings are listed below and determined by how many completed jobs.

  • AnyVan Multi User - 5+ Jobs Multi User = Over 5 completed jobs
  • AnyVan Power User - 10+ Jobs Power User = Over 10 completed jobs
  • AnyVan Pro User - 20+ Jobs Pro User = Over 20 completed jobs
  • AnyVan Super User - 50+ Jobs Super User = Over 50 completed jobs

The purpose of this badge is to highlight our top users on AnyVan to benefit transport providers when bidding.

Member since: 17/06/2012

  • Jobs confirmed: 5
  • Reputation: 50%


  • Positive: 1
  • Neutral: 1
  • Negative: 1
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