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The safety and well-being of all AnyVan Customers and Transport Partners is always our priority. We will be continuously monitoring the Coronavirus (COVID19) situation, following governmental advice and taking the necessary steps to avoid any further spread of the virus.

Update (14.05.2020)

Recent government easing measures are allowing removal firms to operate more widely, although some adjustments have been made to our usual procedure to maximise the safety of our customers and transport partners. 

Some of the biggest news comes from the housing market. When it comes to being able to move home, England’s property market has been released from some elements of the lockdown. The property markets in Scotland, Northern Ireland and Wales remain closed for the time being.

With this in mind, here are some key takeaways from the most recent announcement:

  • No work should be carried out by a person who has coronavirus symptoms, however mild. 
  • No work should be carried out in the property of someone who is self-isolating or has coronavirus symptoms. 
  • We would encourage customers to try to do as much of the packing themselves if possible. If you require assistance, please contact us in advance.
  • Please clean your belongings before asking the removals team to handle them. 
  • Whilst the removers are in your home, keep internal doors open and minimise contact with the team, maintaining a distance of at least 2 metres where possible. 
  • Although it may be a nice gesture, you should not provide refreshments for the removers, but please ensure that a handwashing facility is available.

AnyVan have released a Customer Coronavirus Publication with the most recent information and guidance which you are able to view here. 

We are continuing to do everything we can to support our customers, partners, the NHS, frontline staff and key workers to keep the UK moving.

Update (29.04.2020)

Home collection and deliveries are currently in high demand as a result of the current pandemic, and in line with government guidelines, we are still limiting contact between our transport partners and customers.

With this being an ever-changing and fast-evolving situation, we are closely monitoring operations and continuing to put appropriate measures in place.

AnyVan have released a Customer Coronavirus Publication which you are able to view here. 

We are continuing to do everything we can to support our customers, partners, the NHS, frontline staff and key workers to keep the UK moving.

Government advice on home moving during the coronavirus outbreak (26.03.2020)

This guidance comes from the Government and applies to people buying or selling private residential homes which they intend to live in.
In response to the coronavirus outbreak, those involved in the moving process are asked to allow more flexibility with their usual processes to adapt to the current situation in the UK.

The latest Government guidance (26.03.20) states that work carried out in people’s homes, such as removals, can continue, as long as the inhabitants and the Transport Partners have no symptoms.

Advice to the public

  • If possible, try to delay moving to a new house or flat while measures are in place to fight coronavirus.
  • A small number of moves may still need to go ahead, but you must take the necessary precautions to ensure that these can happen safely.
  • If the property being moved into is empty, then you can continue with this transaction whilst still following the latest government guidance.
  • If your new property is currently occupied, but you have already exchanged contracts, all parties need to work together to agree to delay the move or come to an amicable resolution.

UPDATE (24.03.2020)

Following the government’s most recent announcement, we wanted to reassure our customers that deliveries are still going ahead as planned. In line with the government’s most recent advice, AnyVan and its operations continue to be classed as essential to the operation of the UK; and our Partner and driver network considered as Key Workers. (info)

Please ensure that if you are creating a booking with us in the coming days, that your needs are entirely essentially and absolutely necessary to help support the key workers during this time.

We are still currently available to help with “click and collect” food orders. We are able to complete these moves as long as we have the order number, address and full name of the person that made the order.

We will update our customers immediately if any circumstances change. Stay safe.

AnyVan and COVID-19 (17.03.2020)

We know that there will be a need for some last-minute flexibility from all sides as we continue to adjust to new precautions. We will be relaxing our cancellation policy to allow you to cancel your booking free of charge up to 24 hours before your move date.

For any bookings that can’t go ahead because of the virus within 24 hours of collection date, we will work with you and arrange rescheduling of your booking, free of charge, at a convenient time of your choice.

We are monitoring the situation daily and making sure AnyVan are fully prepared to react to any confirmed cases.

We are ensuring our Transport Providers and office staff are armed with all the support they need to provide a safe working environment, whilst working with local authorities and following local guidance.

Our drivers are carrying out additional care on all bookings. Please also consider implementing additional precautions when packing/unpacking and making hand sanitiser available within your own premises, as well as regularly washing your hands.

Here is a link to the government guidance: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

The World Health Organisation website is also an excellent resource with regards to general hygiene advice and recommendations, which we have summarised below:

• Frequently and thoroughly clean hands with an alcohol-based hand sanitizer or soap and water.

• When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissues away immediately and wash hands.

•Avoid touching your eyes, nose or mouth.

•Avoid close contact with anyone who has a fever or a cough.

•Avoid greetings that include physical contact e.g. handshakes.

We take the health and safety of our customers and team members very seriously. We are working hard to try to minimise disruption so that you can carry on as usual. We appreciate your understanding during this challenging time.

We will continue to monitor this situation as a priority, but should you wish to engage further, or if you need further information please do get in touch. 

We will be updating this page with any new information falling in line with the updated government guidelines.

Moving? Don't Panic!
Get ready with our top tips.
Home Removal Man and Van Vehicle Delivery Courier Service
Need to move
anything anywhere?
Get Instant Quotes
AnyVan - Move Anything, Anywhere.
No matter what you are moving: from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.