As we celebrate another milestone in the AnyVan journey, we feel that it’s important not only to reflect, but to share with our customers who we are as a business and how far we have come.
Founded with the aim of solving a problem and hoping to change the perception of the delivery and removal industry, we always knew we wanted to be different.
Despising the lacklustre customer service commonly associated with moving, we made a conscious decision to focus on you, our customers. With a vibrant and colourful attitude toward our new process of delivery and removals, we began the AnyVan story, with a very small team in a very small London office.
Five years on, and over 1.2 million users later, we're continuing to grow our team whilst breaking new ground in the world of delivery and removals. By injecting life and colour into a once grey and dreary industry, we have proceeded to light the AnyVan flame that has literally blown away the dismal past and with open arms, welcomed a brighter future.
Let's face it, moving can be difficult. Whether you're packing to move to a new home or trying to pick up a sofa you’ve bought on a classifieds site, organising a delivery can be time consuming and expensive. You just want someone to help you through it.
That's why we're here. We've spent the past 5 years building a community of over 35,000 trusted transport providers and growing our team of Customer Service Heroes, so we can get you the cheapest quote with minimum hassle.
How do we do it? We follow the AnyVan way of thinking:
“Make it Simple, But Significant” ~ Don Draper
We’re here to make the process of finding cheap delivery quotes as quick and easy as possible for our customers. That’s why we’ve adopted a clean, minimalistic, step-by-step design in our online process, so you can focus on what you’re here for – getting the best quote.
“Nothing is so contagious as enthusiasm.” ~Samuel Taylor Coleridge
Although we are an online business, we understand how frustrating it is when you can’t speak to a real person. That’s why we have a team of energetic and motivated Customer Service Heroes on hand waiting to help you. They’re available to chat from 8am-10pm Monday to Friday, and 9am-5pm Saturdays on 020 3005 6000.
“It always seems impossible until it is done” ~ Nelson Mandela
At AnyVan, we work on the premise that one person alone cannot make the company, it needs to be a team effort. Our motivated attitude toward the work we do is facilitated by AnyVan’s open door policy, encouraging honest communication across all levels of the business. We love having a laugh, our office is always buzzing, and on a Friday evening you can find us sharing a few drinks playing a friendly game of AnyVan Ping Pong.
AnyVan was created to solve the major problems of the removals industry, specifically in regard to the quoting process, the high price of quotes, and the amount of CO2 produced.
How are we solving these problems?
We are continually expanding our network of trusted transport providers to empower our customers with choice. We want to be sure that you find the best delivery quote, whatever your situation might be.
AnyVan is focused on creating a fantastic customer experience, both online and offline. Currently sitting at first place in Trustpilot’s Removals category, the AnyVan team is working hard to reach a 10/10 rating.
The transport industry accounts for between 20% and 25% of world energy consumption. We’re encouraging collaborative consumption and saving up to 1 million kilos of CO2 per month by filling unused space in vans and lorries
We pride ourselves on our customer service, and you can rely on us to always be positive, responsive, friendly and reliable. It’’s the AnyVan way!
If you want to get in touch about becoming a member of the AnyVan team, please email your CV and a cover letter to firstname.lastname@example.org
2014 marked the launch of our new AnyVan App available on both iOS & Android. The App has been incredibly well received and works as a seamless addition to your delivery process.
Improving customer experience - delighted to announce we have redesigned our website and receive glowing praise so thank you all
Just before Christmas, AnyVan launches new face lift for transporters making it easy to place quotes and win jobs
AnyVan launches new website version to cater to the Irish market.
2 days before christmas we celebrated AnyVan listings passing the half a million mark.
In April 2012 the transactions made through AnyVan by customers to transport companies hit £5 million.
We finally reached 100,000 listing completions, this was a target we had focused on from the site launch.
In september we hit a milestone of 3,000,000kg² of C02 saved, thanks to the reduction of thousands of wasted journeys by delivery companies.
Just three months after launch AnyVan exceeded more than 500 delivery requests.
Nine days after the first job being listed, AnyVan had its first ever booking completion.
Angus teamed up with Ben in late 2008 to start developing the concept further.
8th October 2014 marked AnyVan’s 5th birthday! We celebrated with a big bang, filming a short video showing our vibrant company culture, and our determination to bring a fresh new face to the removals and delivery industry.
In early 2014, AnyVan's total user base topped 1,000,000, proving that more and more people are choosing AnyVan to safely undertake their delivery journeys.
In September, AnyVan reached a milestone the founders set out from launch - a million listings!
In May 2013 the AnyVan user base hits the half a million mark, the movement for cheaper deliveries gains momentum.
AnyVan saves its own customers £15,000,000 from using existing vehicles to make delivery journeys.
AnyVan launches a fully native German and Spanish version of the website, increasing European presence.
AnyVan signs up with eBays partnership program to help eBay customers secure cheaper delivery deals nationwide.
AnyVan is becoming well received in the industry and hits a landmark of 5000 registered delivery companies.
As we left 2009 and entered into the new year, AnyVan had already completed over 3000 listings and began to build a following of very happy customers.
Less than a month after the AnyVan launch the website gained over 1500 transport companies.
The website had finally arrived and the concept turned into reality, the first job was posted on the day of launch in 2009.
Angus, ran and managed a delivery company and identified a gap in the market for a portal to connect transport providers with relevant customers.
"I used to run a removal company so I fully understand the frustrations that all parties involved have, I created AnyVan to put an end to that"
"I've been a part of AnyVan since the launch. I manage our fantastic team and oversee day to day operations to ensure everything runs smoothly and our users receive the very best possible service"
"I work along side a whole team of designers, developers and user experience experts to deliver an easy to use and fully functional website"
"I manage AnyVan’s European territories. I coordinate with the UK team to ensure we are delivering the same outstanding service in Germany, France, Spain and Ireland"
This company is a member of the AnyVan Association of Professional Removers
This company is a member of the AnyVan Association of Professional Car Transporters
This company is a member of the AnyVan Association of Professional Motorcycle Transporters
Repeat user who has posted a listing on AnyVan previously
19% greater chance of quote acceptance!
This is a mobile site user. They are more likely to be in a hurry - a realistic first bid may secure the job!
Repeat user who has accepted a quote on AnyVan previously
60% greater chance of quote acceptance!
User who is in communication with the AnyVan Team
Greater chance of quote acceptance!
This transport provider is currently available today! We highly recommend sending them a message to see if they can undertake your job if it’s urgent.