AnyVan is a managed marketplace, which means we do much more than simply connecting customers with movers. We manage your move from start to finish to make sure you receive the very best service, from getting your quote to the moment our team drives away. Our wide network means we can move just about anything, anywhere, on any given day. 

We start by providing you a personalised quote, in just two minutes – either through our website or over a quick call with a member of our team. Just tell us what you’re moving, when you need it moving and we’ll calculate your price instantly. Once you’ve picked your date, you’ll book in to lock in your price.

When moving day rolls around, we send in the experts – a highly-vetted moving or delivery team from our local network will complete your move. 

We  keep you updated every step of the way, with WhatsApp notifications and live driver tracking so you know your belongings are safely en route.

You can learn more about how AnyVan works here.  

We work with a nationwide network of transport partners, who we vet to ensure they are qualified, experienced and trustworthy. We set clear standards for our moving teams to ensure a reliable and consistent service. In fact, we're rated 'Excellent' on Trustpilot with 160,000+ five star reviews, and our movers have an average rating of 4.6 stars (based on the customer feedback we request on every move). 

Why run the risk of using an unknown independent driver, or unregulated broker, when AnyVan offers a reliable marketplace model with the credibility of millions of successful moves? Your stuff is at stake, for goodness sake!

AnyVan is a managed marketplace, not a broker. While a broker can help connect customers with potential transport providers, AnyVan manages your move from start to finish, to give you the best possible service. We use smart technology to select one of our trusted moving teams working in your area at the time of your move, optimising the journey to get customers the best price and our movers more jobs.

Unlike brokers, you don’t need to worry about the extra admin and uncertainty about who your driver is. As a managed marketplace, we only work with vetted professional movers who meet our service standards, and have the necessary insurance and experience to deliver a successful moving service. 

AnyVan has over 160,000 ‘Excellent’ ratings on Trustpilot where our customers consistently mention how AnyVan is a reliable removals and delivery company. 

Moving a sofa down the road, or your whole house across the country? We’ve got a van for that!

We have moving specialists with experience in:

•  Home removals
• Furniture courier services
• Car transportation
• Motorbike moving
• Piano moving, 
• Heavy and large item delivery
• Storage.

We also partner with brands like Gumtree, Dunelm, TKMaxx and Vinted to make home delivery that little bit easier.

Moving with AnyVan can be up to 40% cheaper than doing it with the traditional moving companies. You can get your quote within minutes, and we even offer a price match guarantee, so you know you're getting a fair deal.

That's thanks to our handy dandy  logistics technology, pairing you up with a man and a van who are already heading in your direction.

Not only does this make our service more efficient and cost effective for you, it also makes our service better for the planet.

We love this question! AnyVan is up to 40% cheaper for two reasons: our technology and our efficiency.

About half of all miles driven in moving services are what we call “empty miles”. That means the van is empty for those miles because it's already dropped off the goods from your move.

Our technology helps those drivers fill the gaps with extra work: meaning fewer wasteful journeys, lower emissions, and up to 40% savings passed directly on to you. Offering a more efficient service is better for our drivers, our customers, and our planet. Our nationwide network of over 3,700 vetted moving teams and advanced routing technology makes this possible. To be clear, a low cost doesn't mean a low quality service, and we have a rigorous set of service standards that we hold all of our transport partners to!

In 2025 alone, we helped 300,000+ customers move for less – and according to their reviews, they've got good things to say about us!

Today, our mission is bigger than ever: to create the world’s most efficient logistics network, cutting wasted miles in half and making moving cheaper, more sustainable and easier for everyone.

We don’t let just anyone behind the wheel. Every moving team used by AnyVan is properly vetted to ensure they have all the right licences, can carry goods in transit and public liability insurance. After every job, customers will provide reviews about how well the moving team did: if they were on time, how they handled your stuff, and how well they communicated with you.

If a team is not meeting our service standards, we either retrain them or take them off the road. If their rating drops below 4.7 we proactively manage the situation to ensure their service improves. They have to keep their rating at 4.5 stars or above to stay on the platform, but we always aim for higher!

We work with over 3,700 vetted moving teams across the country, from John O’Groats to Land's End. We can safely say that no matter where you are in the country, you’re never far away from an AnyVan moving team, ready to move you to or from anywhere in the UK.

We always love to hear it! 

After your move, we'll send you an email inviting you to leave a review –  it only takes a minute, and makes a real difference to the moving teams who work hard to get it right.

You can also head straight to Trustpilot to leave a review anytime – we appreciate every single review.

We take every complaint seriously and investigate what went wrong. We'll correct this as quickly as possible, usually by providing an alternative service or compensation where appropriate. If you would like to raise a complaint please fill out the form through this link.

We actively monitor our driver's ratings, and support them with training and guidance if their ratings drop. If a driver’s rating falls below 4.5 stars and we've not been able to help them improve their service, we remove them from the platform to ensure our customers still get the same reliable, high quality service they expect and deserve.

That’s one of the benefits of working with AnyVan compared to a traditional transport broker. Unlike a broker, we make sure every driver meets the quality bar.

We make it super simple to get your instant quote. Just tell us what items you’re moving and where to. We’ll give you a cost for the service in seconds. If you’re booking a removal service, one of our wonderful moving experts will also give you a call to help with your quote and get you booked in. 

If you’re happy with your quote, check you’re listed all your items correctly, confirm your booking, and we’ll be on our way! 

Whether you’re booking a man and van service, home removal or large parcel delivery, this process is the same. You can read more on how it works here. 

Moving internationally? Things work a little differently. Through our online form, tell us what you’re moving,  when and where to. Once submitted, potential moving teams who would be happy to help with your move will reach out with their quotes. Once you’ve reviewed your quote options, confirm the driver you’d like to go with and you’re ready to go! We’ll make sure you have all the information you need for a smooth ride on moving day.

When you’re ready to book, you can confirm your booking through the link in the email with your quote or call our friendly moving experts.

For every removal with AnyVan we provide complimentary cover for fire and theft up to £50,000. If you're looking for increased cover, we also have AnyVan Protection+ which covers fire, theft and loss up to £50,000, as well as any damage to goods in transit up to the value selected by you. 

If you choose a Premium move, you will receive £5,000 in AnyVan Protection+ as part of your package, for added peace of mind, with the option to increase this if required.

How AnyVan pricing works depends on the service you choose. Every service with AnyVan comes with: 

• A van and a driver: you get a vetted driver along with a suitable van (and team, if needed) to fit all of your goods
• Delivery to your room of choice: we'll deliver your belongings to exactly where you'd like them, not just dropped off at the front door
• 48 hour cancellation policy: you won't pay anything if you cancel or change your booking 48 hours before your move
• £50k complimentary cover: we protect your belongings in case of fire or theft (see T&Cs)
• Price match guarantee: if you find a better quote for the same service, we'll beat that price

AnyVan’s pricing is standardised which means we don’t do hourly rates. Your quote will always account for the distance travelled to get your move done, including travel time and petrol costs. 

Absolutely! We’re quite the dab hand at getting moves on the road quickly. We typically have moving teams who are ready to go 48 – or even 24 hours – before you move.

Just remember, the earlier you book, the more likely you are to lock in the best price, especially if you’re moving for a weekend or in the busy summer season. And, you can always change – or even cancel – your booking up to 48 hours in advance, so there’s plenty of flexibility if things change.

You can edit your booking online by logging in to your account up to 48 hours before your move. Simply click ‘Log in’ at the top right of our homepage to make changes. 

If you’d prefer to speak to someone, you can call our customer service team  who can make updates. If you need to give extra details to the driver, like directions or parking info, they’ll also be able to help.

Absolutely! As long as it’s 48 hours before you move, you can make as many changes to your booking as you need. 

Simply log in and make changes to your booking, or call our customer service team and they can help you out. 

We totally get it, things happen. That’s why you can change your move date, or even cancel your booking with us up to 48 hours before your chosen move date at no cost. 

If you’re just not sure when you’re moving, we always suggest booking in early to secure your spot and then editing your booking at a later date when you have a better idea.

For home removals, every Standard move quote includes:

• A professional moving team: at least two removal experts  
• 48 hour cancellation policy: you won’t pay anything if you cancel or change your booking 48 hours before your move
• £50k complimentary cover: we protect your belongings in case of fire or theft (see T&Cs)
• 30 minute wait time: included on all moves in case of delays on the day
• Fixed price: no hourly rates or additional hidden costs 
• Free Home Set Up Service: to help you switch providers and settle in

You will also receive a Premium quote for your home move, which includes everything in the Standard service, plus: 

• Full packing service: sit back while we pack your things! 
• All packing materials: boxes, bubble wrap, tape – all that good stuff
• Unlimited dismantling and assembly: we’ve got the tools to get it done
• £5k of AnyVan Protection+ Cover: fire and theft cover up to £50k plus free cover up to £5k for loss and damage 
• 2 hours waiting time: great if you need extra time to get your keys or arrive at the new home

When you receive a home removal quote, we'll send you two prices – one for a Standard move and one for Premium. 

Our Premium option includes packing, which means we’ll bring all the packing materials and get to work. We’ll also do any dismantling and reassembly that you need. 

If you choose Standard, packing and assembly won’t be included unless you add these as extras to your booking. This can also be added to any furniture delivery or man and van service.

Absolutely! If you’ve chosen the Premium move option, this is included, and we’ll even bring all the necessary tools to get it done. If you’ve chosen a Standard move, dismantling and assembly won’t be included – unless you add them as extras to your booking.

We sure can. Simply select the Premium move option and your moving team will bring all the packing materials needed, and get to work carefully packing your house ready to load and move.

If you choose a Premium move, we’ll provide the boxes. If you’re packing yourself, we’ll help you estimate the number of boxes you need for your move. 

The standard box measurements that our transport partners use are as follows: 

Small boxes:

Length: 18" x Width: 12" x Height: 12" approx. 45.7cm x 30.5cm x 30.5cm.

Small boxes are great for books, fragile items and kitchen items.

Medium boxes:

Length: 18" x Width: 18" x Height: 12" approx. 45.7cm x 45.7cm x 30.5cm.

Medium boxes can carry about 20-25kg, great for pots, pans and electronic appliances.

Large boxes:

Length: 18" x Width: 18" x Height: 18" approx. 45.7cm x 45.7cm x 45.7cm.

Large boxes can also carry about 20-25kg, great for carrying larger kitchen items, cushions and large lamps.

Because we’re an inventory-based service, it means you can leave the maths to us! When you share your inventory with us we calculate the space that’s needed for your items, including floor space and how well they stack, and then assign the right size vehicle for your move. For a typical whole house move, this will be one or two Luton vans. 

Our advice: make sure your inventory is as accurate as it can be. Before your booking is locked in 48 hours before, double check everything is correct, and you’ll have nothing to worry about!

For smaller man and van journeys and furniture delivery, your items will likely be shared with other customers in your area. 

We use smart technology to optimise routes to ensure fewer vans are on the road and more jobs can be grouped together, it means we're vastly reducing fuel consumption and CO2 emissions. Our eco-commitment has been at the core of everything we've done, and so far we've saved 47,494,078.2 km - that's just over 1,185 times around the world!

We offer flexible pickup and delivery time slots to fit your schedule between the hours of 8am and 8pm. Want a specific time? Use our furniture booking service to see what’s available for your preferred day.

We pay special attention to safeguarding your large items, heavy furniture and fragile items. Our teams will bring protective blankets and strapping to make sure your items are handled properly. 

We also offer up to £50,000 complimentary fire and theft cover on every move, or you can choose AnyVan Protection+ which includes complimentary cover, plus enhanced damage protection up to the value of your goods. We recommend choosing this option if any item is worth over £100.

Car delivery and shipping times depend on the location and distance to move.

We have the largest network of transport partners in the UK and can do car delivery on short notice too!

It sure is! Every AnyVan car transport service includes up to £50k fire and theft cover (see full T&Cs).

Booking vehicle delivery is a pretty speedy process: 

1. Get an instant quote

All it takes is two minutes to tell us what car (or parts!) you’re moving, when you'd like to move it, and where you’re moving it to.

2. Choose your timeslot

You can book your car delivery as soon as you’re ready, whether it’s for next month, next week, or even next day. 

3. You’re on the move

We’ll match you with a professional car transport provider, and send you a link to track their journey on the day.

Car transport costs depend on a bunch of things, like your car’s make and model, how far it’s going, when you want it moved, and the type of transporter you need. 

On average, car delivery costs around £1-£3 per mile but will vary based on the distance travelled, as well as the type of car. Honestly, the easiest way to figure it out? Get an instant car transport quote.

We only work with experienced, vetted vehicle delivery specialists so your car arrives safely without speedbumps. We’ve even been trusted by some of the biggest names in the auto business, including Tesla, The AA and Europcar.

Our vehicle specialists will have all the necessary equipment and delivery vehicles to make sure your vehicle arrives exactly as you left it.

You bet! AnyVan will find a storage unit to suit your needs, as well as offer help moving in and out of storage with a man and van or removal service. 

We’ll collect your belongings, load up and deliver them into one of our storage facilities. When you’re ready, we'll re-deliver your stuff right where you want it, on a day that works for you. 

AnyVan offers both in-person access (we’ll find a storage unit near to you) and non-access storage units (usually further afield but more cost-effective).

AnyVan offers an end-to-end storage service, which means we'll collect, store and redeliver your items, no matter where you are in the UK! 

We partner with over 300 high-security storage facilities nationwide, with 24-hour CCTV and temperature controlled units – so many options and so safe! 

For collection and delivery, you’ll be assigned an expert moving team who will load and unload all your items. The delivery of your items also includes complimentary cover up to £50k for theft and fire (see our T&Cs). 

A nationwide network of storage locations, paired with van transport, means AnyVan considers your storage needs alongside transport costs for competitive prices. All while making the whole process much more seamless for you!

We have both in-person access and non-access storage units available. If you choose an in-person access storage unit, you absolutely can! 

Most people think they’ll need storage access – but never end up using it. Consider going with a non-access storage unit – we’ll choose the most cost-effective location, rather than something nearby – to save some cash when booking.

Most of our storage units are temperature controlled, so your furniture should be safe without extra protection. 

For peace of mind, blankets, or mattresses and sofa protectors are a great way to keep things dust and damage-free. You can request a temperature controlled storage unit or have your items packed for long term storage for an extra cost when you speak to our team.

AnyVan uses high-security facilities with 24/7 CCTV surveillance, advanced alarm systems, and even has temperature controlled units. 

We also offer £50k complimentary cover for fire and theft (see full T&Cs) as standard, as well as additional cover if you choose it. Rest easy!

If you’re looking to move into storage, simply fill in our storage form  and a member of our team will be in touch. They’ll also be the perfect person to arrange your move out of storage – simply let us know when you’re looking to move out and where to, and we’ll deal with the rest!

Our international moving service works a little differently to our domestic moves. But, rest assured, it’s still just three simple steps: 

1. Tell us what you’re moving and when: fill out our online form with the items you want to move, where they need to go, and select your move date.

2. Choose your preferred transport partner: review quotes from specialist international removal companies and choose the one that fits your needs best.

3. You’re ready to move: we’ll make sure you have all the info you need for a smooth ride on moving day!

Every international move with AnyVan includes: 

• A van and a driver: you get a vetted driver along with a suitable van (and team, if needed) to fit all of your goods
• Delivery to your room of choice: we'll deliver your belongings to exactly where you'd like them, not just dropped off at the front door
• 48-hour cancellation policy: you won't pay anything if you cancel or change your booking 48 hours before your move
• £50k complimentary cover: we protect your belongings in case of fire or theft (see T&Cs)
• Price match guarantee: if you find a better quote for the same service, we'll beat that price

No, you don’t have to pay customs duties or VAT if you’re moving to your primary residence and your personal items meet the duty-free rules. This means you’ve owned them for more than six months and you’re bringing them into the country within 12 months of arriving. So if your favourite chair has been with you a while, it travels free!

No – but that's actually a good thing! The majority of moves with AnyVan are booked through our Instant Price platform, where we use our technology to allocate the driver and moving team for you. Rather than having to do all the due diligence yourself or taking your best guess, we’ll assign a thoroughly vetted transport partner that is working in your area on your chosen move date. 

We have a network of 3,700+ transport partners, who have an average rating of 4.6 out of 5 stars, so you know you’ll be in safe hands! After your move, you'll be invited to leave a review. This helps us keep standards high across the whole network.

Being a managed marketplace, AnyVan is able to offer instant prices and optimise van journeys to ensure customers get a great price, and our movers are also able to find more work. By filling empty van space and using return journeys, we reduce wasted miles travelled. In fact, we're the only carbon-neutral removals and delivery company in the UK, saving 8,520 tonnes of carbon annually.

Unfortunately, customers cannot travel with our moving teams. This is for safety and legal reasons (boo!). If you’d like to be there for the pick up and drop off, you’ll need to arrange your own travel.

Sadly not. Our transport partners are insured to carry goods only, so your furry (...or feathered… or scaly) family members will need to travel separately. Moving day can be quite stressful for animals, so arranging their journey in advance, whether with a friend, a pet sitter, or a specialist pet transport service is well worth it.

Absolutely! Your moving team will load your belongings safely, transport them, and bring everything to your room of choice at the other end – not just left at the front door. 

Just make sure you're around on the day to show them where everything needs to go. 

Premium home removals also include dismantling and reassembly of furniture, so you won't be left staring at a flatpack with no instructions. Phew!

We've been in the moving business for over 16 years and have over 160,000 five star reviews on Trustpilot. We’re pretty proud of that stat! 

We request feedback after every move which helps us ensure our moving teams meet our service standards – you can read about how we do this on our reviews page. But we’re pleased to report that our moving teams  have an average rating of 4.6 stars.

For added peace of mind, every AnyVan move comes with £50k complimentary cover for fire and theft (see T&Cs for details). If you'd like more comprehensive protection, AnyVan Protection+ covers loss and damage up to a value of your choice.

On your move date, you'll get a WhatsApp notification to let you know your driver is on their way, along with live tracking and your driver’s contact number. Once they arrive, they’ll load up and hit the road. When they arrive at the destination, they’ll unload your belongings to your room of choice. It’s as simple as that! 

If you have any questions or concerns on moving day, the easiest way to get in touch on moving day is via WhatsApp – we’ll get back to you as quickly as we can! 

On moving day, we'll send you a live tracking link once they’re on the road, so you can follow your driver's journey in real time. You'll also get WhatsApp notifications along the way, so there's no hovering by the window wondering when they'll show up – we'll keep you posted every step of the way.

Delays from picking up keys are common. The safest bet is to select a move date after you’ve picked up your keys to avoid waiting time costs – and extra stress!

Of course, we understand that’s not always possible, so we recommend keeping your driver looped in to the progress on the day and they’ll do their best to work around this. If you’re booking a Standard home removal service, your move includes 30 minutes of waiting time. If you think you’ll need longer, you can add waiting time to your quote, or our Premium service includes 2-hours of waiting time.

Please check parking at both your pick up and drop off location ahead of moving day – you may need to apply for parking suspension with your local council. 

If there is no available parking and the driver can’t find an appropriate place close to the property to park, load or unload, this may increase the waiting time of the move. If you experience problems that delay your move, please contact customer service via WhatsApp for advice. 

It happens more often than you might think! And it’s no problem at all, if the item can be dismantled. We can help with this too – simply select that you need the item dismantled and reassembled before booking and we’ll make that happen.

The best laid plans don’t always work out, but it’s important that your items fit inside the van assigned, can be stacked safely and that our driver can complete the move on time. 

If additions are made on the day, we’ll do our best to accommodate this but it will also lead to extra costs on moving day, which we all want to avoid where possible! That’s why we ask that you double check your inventory and make any updates at least 48 hours before your move.

This is part of the package with AnyVan! Simply tell your moving team which boxes or  items or furniture you’d like in which room and they’ll sort the rest.

Our tip: make sure all your boxes are clearly labelled with the room they’re going into – it will keep things moving fast!

If you can’t access your account, click the “Forgot Password?” link, located on the left hand side of the log in bar.

You'll then be sent an email with a new computer generated password. Once you have regained access to your account, you can change your password again by going to “Edit my profile” from your My AnyVan page.

This can be done easily from your My AnyVan page.

Once on your My AnyVan page, go to 'Edit My Profile'. You will then be taken to the profile and preferences page, where you can change your email address. Remember to save changes before leaving the page.

To change how often you receive notifications from AnyVan, click on ‘Edit My Profile’ (located in the drop down when you select ‘Me’ on the top right side of your ‘My AnyVan’ page).

Navigate to the ‘Profile & Preferences’ page where you can change the frequency of emails.

You will always receive email notifications by default when you receive a message from the AnyVan customer service team.

Our aim is never to spam you with emails, just to keep you posted on the progress of your move – they contain a lot of essential, helpful information for your move, so  do take the time to give them a read.

If you cancel your move more than 48 hours before your move date, you'll receive a full refund. We charge your card 72 hours before your move date, so to avoid a refund altogether it’s worth cancelling before this point.

If something went wrong on the day and you'd like to raise a refund request, please get in touch with our customer service team via WhatsApp or email with your booking reference and we'll investigate as quickly as we can. 

Please note, if a discount has been agreed with an agent at the point of booking, on the condition that the job cannot be cancelled, these jobs are always non-refundable.

We’re sorry to hear your move didn’t go as smoothly as expected. We do everything we can to avoid this from happening but if we’ve fallen short we’re here to put it right as quickly as possible. 

If you’d like to submit a complaint, the quickest way is through this link.

Once you've submitted your complaint, our team will be in touch with next steps via email. If you'd like an update on your request, please reach out with your booking reference to our customer service team via WhatsApp or email. They are on hand to hear your concerns and work with you to find the best solution. 

We’ll work hard to resolve any issues you may have promptly and professionally. 

For home removals, we will charge you 72 hours before your move date, so unless you’re booking last minute there’s nothing to pay upfront. Payment will be taken through the card details provided when you book your move.

For man and van and furniture courier services, payment will be taken at the point of booking.

You’ll pay for your services once you complete the booking process either online, or over the phone with an AnyVan moving specialist. 

After that, you can change or cancel your booking and receive a full refund up to 48 hours before your move.

Yes! We offer payment plans with Klarna, so that you can pay in 3 instalments with 0% interest. 

AnyVan doesn’t do hourly rates – we offer a standardised price based on your inventory and travel distance, among other things, rather than hourly rates. While hourly rates can look cheaper at first, moves often take longer than you think, and you could end up paying much more. At AnyVan, we’ll complete your move for the price we agreed, no matter how long it takes.